Solutions Features Pricing Resources Contact
Login Get Started
We're here to help

Let's Start a Conversation

Have a question, need technical assistance, or want to explore how ChatRouter can transform your customer conversations? Our team is ready to help.

Choose Your Path

Sales & Partnerships

Interested in ChatRouter, partnerships, reseller opportunities, or enterprise solutions?

Contact Sales

Technical Support

Need help with WhatsApp API setup, automation, campaigns, integrations, or your account?

Get Support

Business Partnerships

Explore affiliate, reseller, white-label, and strategic partnership opportunities.

Partner With Us

WhatsApp Support

Chat with our support team directly on WhatsApp.

Chat on WhatsApp

Send Us a Message

Fill out the form and our team will get back to you shortly via WhatsApp.

Please enter your full name.
Please enter a valid email address.
Please enter a valid phone number.
Please enter your company name.
Please select a reason for contact.
Please enter your message.

This will open WhatsApp Web or the WhatsApp app with your message pre-filled.

Redirecting to WhatsApp!

Your message has been formatted. Please hit "Send" in the WhatsApp window that just opened to complete your request.

ChatRouter

Powering smarter customer conversations with WhatsApp Business API and AI automation.

Business Hours

Mon – Fri: 8:00 AM – 6:00 PM (WAT)
Sat: 9:00 AM – 2:00 PM (WAT)

Support Center

help.chatrouter.ng

Before You Contact Us

Getting started with the WhatsApp Business API through ChatRouter is simple. Sign up for an account, verify your business, and follow our guided onboarding flow. Our team will assist you through every step — from Meta Business verification to API activation — typically within 24–48 hours.
Most businesses are fully set up within 24 hours. If you already have a Meta Business account, the process can be even faster. Our onboarding specialists ensure a smooth and quick launch so you can start engaging customers right away.
Yes! ChatRouter provides full technical onboarding support including WhatsApp API setup, integration with your CRM, chatbot configuration, and team training. Our support team is available via WhatsApp and email to guide you through the entire process.
Absolutely. You can upgrade your plan at any time from your ChatRouter dashboard. Upgrades take effect immediately, and you'll only be charged the prorated difference. Contact our team if you need help choosing the right plan for your needs.
Yes. ChatRouter supports shared team inboxes with unlimited agents on Pro and Enterprise plans. You can assign conversations, set routing rules, monitor agent performance, and ensure seamless collaboration across your team.
Definitely. ChatRouter offers powerful AI automation features including chatbots, auto-replies, smart routing, and conversational AI. You can build custom workflows, integrate with GPT-powered assistants, and automate up to 80% of routine customer queries.
We offer flexible reseller, affiliate, and white-label partnership programs. You can earn recurring commissions, offer ChatRouter under your own brand, or become a certified integration partner. Reach out via the "Partner With Us" option above or email support@chatrouter.ng to get started.

Need help getting started?

From WhatsApp API onboarding to AI automation and campaign setup, our team is here to help you get the most out of ChatRouter.

Explore ChatRouter resources