ChatRouter connects WhatsApp Business API with AI-powered automation, intelligent message routing, and visual workflows — so your business can respond faster, engage better, and scale conversations effortlessly.
Connect your business to the official WhatsApp Business Platform and manage customer conversations at scale.
Use OpenAI-powered intelligence to understand messages, answer questions and assist customers automatically.
Build sophisticated AI workflows visually using Flowise, without writing custom backend logic.
Automatically route incoming conversations based on intent, customer type, keywords, AI classification or department.
Trigger actions automatically when customers send messages or complete specific actions.
Allow multiple team members to manage customer conversations from one centralized workspace.
Reach customers with structured WhatsApp campaigns while maintaining proper messaging practices.
Track conversations, responses, automation performance, leads and customer engagement in one view.
ChatRouter connects WhatsApp conversations to AI models and visual automation workflows, so every message is handled with the right logic.
Qualifies leads automatically.
Answers common customer questions.
Collects customer details and schedules appointments.
Captures and routes qualified prospects.
Answers frequently asked questions instantly.
Combine conversational AI with visual workflow logic. ChatRouter sits at the center, connecting Flowise and OpenAI directly to every WhatsApp conversation.
// Flowise workflow node { "input": "customer_message", "model": "gpt-4o-mini", "knowledgeBase": "pricing_docs", "condition": { "intent": "pricing_inquiry" }, "action": sendWhatsAppReply() }
ChatRouter analyzes intent and routes conversations to the right team, agent or workflow — automatically.
Route by intent, keyword, or AI classification.
POST /api/messages { "to": "+234XXXXXXXXXX", "message": "Hello from ChatRouter", "route": "sales", "ai": true }
Send messages, manage routing rules and subscribe to real-time events with a clean, predictable REST API and webhook system.
Explore API DocumentationConnect your WhatsApp Business API.
Set up teams, routing rules and business workflows.
Connect OpenAI, Flowise and your preferred AI workflows.
Let ChatRouter handle conversations, routing and repetitive tasks automatically.
Connect WhatsApp, AI and automation in one intelligent platform.